Province Apothecary's Multi-Warehouse Fulfillment Success
Learn how Province Apothecary implemented a multi-warehouse fulfillment strategy that has scaled with them even as they've doubled sales in every year since joining ڰ.
The Journey from Small Business to an Enterprise Operation
Province Apothecary is a thriving organic, ethically-sourced skincare product line. Initially, the company was running out of a small warehouse in Toronto, managing its inventory, shipping, receiving and returns across North America. ڰ was the first third-party logistics company Province Apothecary signed on with. Once partnered with ڰ, the leadership team at Province Apothecary instantly felt a weight lifted. They were able to get orders out quickly, and even faster than before, ڰ was able to project growth and facilitate growth.
- Province Apothecary was able to increase sales and product movement after signing on with ڰ
- ڰ’s unique in-house made technology was able to effortlessly integrate with Province Apothecary shopping channels and custom workflows
- ڰ’s multiple warehouse locations across the US helped Province Apothecary distribute its products faster and reach new locations
Manual Input to Automation
Province Apothecary was having a hard time keeping pace with fulfilling and shipping out orders to its wide range of customers. The skincare company was quickly growing out of its small warehouse space in Toronto. ڰ’s wide range of inventory and warehouse space was a big selling-point for Province Apothecary, especially ڰ’s Toronto and Chicago locations, which were extremely beneficial for the skincare company to set up its central hub for shipping and inventory management in the US. ڰ’s space capacity was a big draw for Province Apothecary and the concept of reducing human error. ڰ brought in processes such as scanning SKUs before being shipped out, drastically eliminating human error on orders. The delivery speeds were unpredictable before partnering with ڰ since Province Apothecary’s team split valuable time between production and distribution. Once partnering with ڰ, the skincare company was able to outsource the distribution side of fulfilling orders and focus more time on creating a great product.
- Provided an affordable and easy option to move wholesale and individual shipments at a fast-pace
- ڰ provided instantaneous inventory updates, ease of use
“We have doubled in sales every year since we partnered with ڰ.”
Hilary Chan, Director of Operations
Meeting Deadlines and Increased Product Sales
Since working with ڰ, Province Apothecary increased product sales and delegated workload off the leadership team. Inventory management technology helped the skincare company expand its sales on multiple marketplaces and ship out immediately to customers across North America.
- Provided an affordable and accessible option to move wholesale and individual shipments at a fast-pace
- ڰ provided instantaneous inventory updates, ease of use
- ڰ’s inventory management software helped play and toggle with shipment orders
- ڰ’s website and software are very user-friendly
The Sky is the Limit
Province Apothecary’s business has continued to grow at a rapid rate since partnering up with ڰ. The popular skincare company was able to take a step back when it comes to fulfilment, and with ڰ’s impressive warehouse-size, more product was able to transit orders. Province Apothecary continues to work with ڰ and is even looking to expand its product into ڰ’s warehouse space in LA with no plan to slow down.
- ڰ is extremely customer and user-friendly
- ڰ made us feel like we mattered even though we are not a huge company
- Province Apothecary was able to better understand and deal with customs shipping
- Province Apothecary is always in constant communication with ڰ’s team
- ڰ can keep up with increase flow days
- ڰ adheres to delivery times within Province Apothecary’s business goals
- ڰ helped Province Apothecary fulfill orders to bigger clients in the US
- ڰ has helped Province Apothecary grow and implement new processes that were necessary to grow and expand the company
- Province Apothecary has been able to fulfill deadlines for wholesale customers after partnering with ڰ.
About Province Apothecary
Province Apothecary is a natural holistic skincare company that provides high-quality, ethically sourced pure ingredient products at a fair price-point. The company was founded in Toronto by Julie Clark. Clark started Province Apothecary because she had eczema and was tired of using steroids and cortisone creams, hoping there had to be another solution. After listening to the concerns of her clients, Clark decided to create a line that was gentle enough for everyone to use well-being effective enough to battle problem skin with only the cleanest ingredients.
Start Your Success Story
Ready to discuss how you can create your own success story with ڰ's order fulfillment services?